Shipping and Returns

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Bulk Quantities:

All our products online have a certain maximum threshold depending on different factors. To inquire about bulk purchases, send us a mail at toyomumbai@toyoconnectors.com or call us on +91 22 40065890.

Price:

The prices mentioned on the website are gross prices. Freight and taxes are extra as applicable. We reserve the right to change our prices at any time without any prior intimation.

We try to provide you with the best experience while on our website. However, due to some technical reason or any other reason, certain product prices could be mismatched. In any case (higher or lower charge) we will notify you before dispatching the product.

Items Damaged in Shipping:

TOYO Connectors and Cables shall not be responsible for items lost or damaged in shipping. At TOYO, we take utmost care in delivering the products in proper condition. However, if your item is lost or damaged, please keep the original packaging and mail us at toyomumbai@toyoconnectors.com.

Cancellations and Returns:

As a company policy, we do not provide returns/exchanges. Also, orders once placed cannot be canceled. In case of any discrepancy in the product ordered, quantity, or any damage please keep the original packaging and mail us at toyomumbai@toyoconnectors.com or call us on +91 22 40065890.

International Shipping:

Currently, we do not provide international shipping. For any queries regarding international shipment/order, please mail us at toyomumbai@toyoconnectors.com.

Delivery:

All goods are sent via delivery. If your order is executed (order placed and payment received) before 1:00 pm, the goods will generally be shipped the same day. Post that, the goods will be shipped the next day. Mostly the shipments are delivered within 2-3 days but at times it may take upto 10 days.

TOYO Connectors and Cables shall not be liable or responsible for delay/error in delivery by the logistics partner.

Delays:

TOYO Connectors and Cables shall not be responsible for delays in delivery due to floods, explosions or other catastrophes, unusually severe weather, acts of local, state, or national governments, or public agencies, or any other causes beyond reasonable control. In the event of any such delay, the date of delivery shall be deferred for a period equal to the time lost by reason of the delay.